Harrisburg, PA, USA
Central PA Food Bank
Come Work for a Wonderful Non-Profit Company in Central Pennsylvania!
We are looking for an experienced full-time Volunteer Projects Coordinator to work with Central Pennsylvania Food Bank (CPFB) volunteers on projects, assigns work, moves and positions supplies to support volunteer operations, and acts as lead projects coordinator when assigned. This position also maintains volunteer records and reports, as required.
Our Commitment to Equity, Diversity, Inclusion, and Belonging:
Hunger disproportionately harms neighbors and communities that have been systemically marginalized. As we work toward a future where no one in central Pennsylvania lives with hunger, we must also work against racism and other systemic obstacles that prevent people from thriving. We will listen to and learn from members of historically under-represented groups. We will value their lived expertise and experiences as we shape our charitable food network to equitably meet the needs of our neighbors. We will ensure that our diverse community is reflected in our board of directors, management, staff, volunteers, partner organizations, and donors in a manner that upholds equity, inclusion, and belonging.
• Medical, Dental & Vision Insurance
• Health Savings Account/ Flexible Spending Account
• Company Paid Life Insurance
• Company Paid Short-term Disability & Long-term Disability
• Paid Time Off
• 13 Paid Holidays
• Employee Assistance Program Hours: Hours will be M-F, 7:30-4p. One evening per week until 7pm will be required.
•Orient, train, and monitor new and recurring volunteers within the volunteer area.
•Assign and oversee individuals and groups in the inspection, sorting, repacking, and boxing of products to be distributed to partner agencies and other organizations.
•Ensure that volunteers check-in using the volunteer software for recording and tracking volunteer hours.
•Communicate to volunteers the CPFB Mission and what their task is for the shift and who it will benefit.
•Ensure project completion in a timely manner and maintain inventory controls. Determine product for projects.
•Responsible for safe product movement within the warehouse and dock and other outside special projects and events.
•Responsible for maintaining the volunteer areas and other assigned areas according to AIB, Feeding America, and CPFB guidelines.
•Refresh and stay abreast of new policies and guidelines to rejuvenate training for recurring volunteers to keep them up-to-date and engaged.
•Must stay abreast of changes pertaining to pandemic or any health crisis and ensure all volunteers and staff are following proper guidelines and food bank procedures.
•Must be able to command the attention of groups, including children, in order to maintain a safe and productive work environment in the CPFB warehouse and volunteer areas.
•Stage inventory neatly, accurately, and safely 18 inches off walls and always keep Emergency Exit doors clear.
•Understand the personal responsibility to follow all safety policies and health rules, programs and procedures, and report all safety issues, incidents or accidents immediately.
•Support safety, health, operational efficiency, and workplace cleanliness for volunteers and staff.
•Ensure that personal work areas are organized, clean, safe, and clutter free.
•Be willing and available for extra assignments as needed or requested.
•Maintain a cheerful and courteous service relationship with businesses, schools, employees, volunteers, agencies, visitors, donors, and clients.
•Assist in developing and implementing volunteer project policies, procedures, and inventory controls.
•Assist project volunteers with questions and direction and ensure volunteers have a positive and productive experience.
•Responsible for inventory of all volunteer project related activities including, but not limited to, the senior programs boxes.
•Assign work, provide oversight and information to co-workers, and ensure completion of projects and appropriate documentation.
•Ensure completion of assigned volunteer projects paperwork and report daily on completion of projects.
•Interact with special needs volunteers and communicate with their authorized representatives or developmental aides.
•Review safety guidelines and ensure volunteer groups are behaving safely and appropriately in their work area.
•Actively collaborate with other departments to troubleshoot volunteer project issues as they arise.
•Ensure general maintenance and safety of volunteer area: clean and keep supplies stocked and ready for groups, and ensure all health and safety regulations are met. Maintain all refuse containers on floor, keep hopper empty and washed out daily. Utilize Floor Scrubber to keep floors clean, dust free.
•Refer any serious issues or problems with individual volunteers or group volunteers to Front Warehouse and Volunteer Manager.
•Close and secure the building at night.
•Assist with events (Volunteer Appreciation Day, etc.), as assigned.
•Assist in the warehouse with all warehouse activities including, but not limited to, moving product, loading and unloading trucks, and sanitation.
•Ensure that all warehouse equipment and supplies necessary for volunteer area are available (i.e. markers, box cutters, gloves, etc.).
•Assist with all relevant PA Senior Box program requirements including but not limited to receiving, maintaining accurate inventory, picking runs of product to pack, and inventory system processes.
•In instances of a federal, state or locally declared emergency, CPFB is typically considered an essential service and emergency responder; all of its employees may be called in to perform regular or emergent duties.
•This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Education and Experience:
Education: High school diploma or GED required.
•Minimum 2 years’ warehouse and forklift experience preferred.
•Motivated and a self-starter.
Knowledge, Skills, and Abilities:
•Passionate about working for an organization that values and promotes equity, diversity, inclusion, and belonging (EDIB). Willing to embrace the food bank’s EDIB journey.
•Passion for the CPFBs mission and core values.
•Ability to understand and work with the diverse dynamics of a non-profit as well as multi-cultural populations.
•Ability to work as part of a high-performance team and be a strong team player.
•Passion for customer service excellence (internal and external), professional etiquette, personal boundaries, and the ability to maintain confidentiality.
•Must be friendly, outgoing, and comfortable speaking to people.
•Must have professional demeanor with the ability to work cooperatively across all levels of the organization.
•Must be detail oriented with the ability to plan, prioritize, take initiative, resolve problems, meet deadlines and multi-task.
•Must be reliable with high integrity and strong work ethic.
•Exhibit strong interpersonal, problem solving, team building, and administrative skills.
•Must be positive, cooperative, honest, and dependable.
•Excellent communication and public speaking skills with the ability to interact with diverse populations of volunteers, staff, donors, and agency representatives in a courteous and professional manner; ability to present to groups of various size and demographics in an engaging manner.
•Must be confident, self-starter, and professional team player.
•A demonstrated ability to take initiative, plan and carry out a project from beginning to end.
•Proven track record of achieving and exceeding goals.
•Ability to back up the Lead Volunteer Projects Coordinator in their absence.
•Must have high energy level.
•Ability to interact successfully with individuals and groups from a wide variety of backgrounds, cultures, and education levels.
•Ability to work in the evening and weekends.
•Ability to attend departmental and all-staff meetings as directed, staying informed of ongoing changes in department and overall organization.
•Knowledge of organization’s computer software and systems, including Microsoft Office Suite, department-specific software systems, telecommunications, and internet applications.
Supervisory Responsibilities: Training, planning, assigning and directing volunteers, addressing complaints and resolving problems.
Physical Requirements or Licenses:
•Ability to successfully complete a Pennsylvania State Police Clearance, a Pennsylvania Child Abuse History Clearance obtained through the Pennsylvania Department of Human Services, and a Federal Bureau of Investigation Criminal History Record Information obtained by submitting a full set of fingerprints to the Pennsylvania State Police or its authorized agent for submission to the Federal Bureau of Investigation.
•Must have a valid driver’s license with history of a good driving record.
•Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
•Ability to effectively write routine reports and correspondence.
•Work involves moderate risks or discomforts requiring special safety precautions, e.g., working around moving parts, carts or machines, and operating a forklift and powered and manual pallet jacks.
•Conditions may include working outside in inclement weather, working closely with others, working alone, and working protracted or irregular hours.
•Regularly required to stand and walk.
•Frequently required to use hands to finger, handle, or feel; reach with hands and arms, and talk or hear.
•Occasionally required to sit; climb or balance and stoop, kneel, crouch or crawl.
•Must regularly lift and/or move up to 50 pounds.
•Must frequently lift and/or move up to 100 pounds.
•Occasionally lift and/or move more than 100 pounds.
•Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
•May be exposed to wet and/or humid conditions and extreme cold.
•May occasionally be exposed to moving mechanical parts and high, precarious places.
•The noise level is usually moderate.
The selected applicant will join a collaborative, values-driven, dynamic team that derives joy from the work and is passionate about resourcing the work to end hunger and its root causes.
The Food Bank’s work culture is progressive, forward-thinking, and equity minded. Staff have the opportunity to fully develop their potential in a variety of ways. As organizational leaders, in shaping programs and advocacy efforts and in working towards a future where no one should be hungry.
Applicants must submit a cover letter, resume, and salary requirements by January 19, 2024 to Central Pennsylvania Food Bank, Department of Human Resources, 3908 Corey Road, Harrisburg, PA 17109, or email email@example.com.
We are proud to be an equal-opportunity employer and seek to bring our values of equity, diversity, and inclusion to our hiring process. Beyond our commitment to non-discrimination, we encourage applications from applicants who can contribute to the diversity of our organization and who have lived experience of inequity.
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