Last updated: June 30, 2026

Veterans Directory (VeteransDirectory.org) is operated by Salute Veterans Inc., a veteran-founded 501(c)(3) nonprofit organization (Tax ID: 84-2016237). This Privacy Policy explains what information we collect when you visit our website, how we use it, and the choices you have. We've tried to write it in plain language. By using VeteransDirectory.org, you agree to the practices described here.

Who we are

VeteransDirectory.org is a curated resource directory connecting veterans, their families, and caregivers with programs for housing, employment, education, mental health, legal aid, benefits, and more. The site is a project of Salute Veterans Inc.

For any privacy questions, you can reach us through the contact information at the end of this policy.

Information we collect

Information collected automatically

Like most websites, when you visit VeteransDirectory.org our systems and third-party tools automatically collect certain technical information, which may include your IP address, browser type and version, device and operating system, the pages you view, the links you click, the site you arrived from, and the dates and times of your visits. This information helps us understand how the site is used, keep it secure, and improve it.

Information you provide directly

You can browse most of VeteransDirectory.org without giving us any personal information. We only collect personal details when you choose to provide them — for example, when you:

  • Register for an account on the directory
  • Submit or claim a listing
  • Contact us through a form, email, or other message
  • Sign up to receive email updates or a newsletter

Depending on the action, the information you provide may include your name, email address, organization name, phone number, website address, and the contents of any message or listing you submit.

Cookies and tracking technologies

VeteransDirectory.org uses cookies and similar technologies. Cookies are small text files stored on your device. We use them to keep the site functioning, remember your preferences, keep you logged in if you have an account, and gather anonymous, aggregate statistics about how the site is used.

You can control or disable cookies through your browser settings. If you disable cookies, some features of the site may not work as intended.

Third-party services we use

We rely on a small number of reputable third-party services to operate and analyze the site. Each has its own privacy policy governing how it handles data:

  • Google Analytics — provided by Google, this service helps us understand site traffic and usage patterns through aggregate, non-identifying data. Google's practices are described in the Google Privacy Policy. You can opt out of Google Analytics using Google's browser add-on.
  • StatCounter — a web analytics service that provides visitor statistics. Its practices are described in the StatCounter privacy policy.
  • Wordfence — a website security service that helps protect the site against malicious activity. To do this it processes technical data such as IP addresses to identify and block threats.

These providers may collect information consistent with their own policies. We do not control, and are not responsible for, the privacy practices of third parties.

Links to other websites

VeteransDirectory.org is a directory, so it contains many links to outside organizations, programs, and resources. We also link to other websites within the Salute Veterans network and, from time to time, to partner or affiliate websites. When you click a link that takes you away from VeteransDirectory.org, this Privacy Policy no longer applies. We have no control over, and are not responsible for, the content or privacy practices of any third-party site. We encourage you to review the privacy policy of any website you visit.

Affiliate and partner links

Some links on VeteransDirectory.org or within the Salute Veterans network may be affiliate or partner links. This means that if you click certain links and take an action (such as making a purchase) on the destination site, Salute Veterans Inc. or an affiliated entity may earn a commission or referral fee, at no additional cost to you. These arrangements help support our mission. Affiliate links function the same as any other outbound link, and the destination site's own privacy policy governs any information collected there.

Email and newsletter communications

If you choose to sign up to receive email updates or a newsletter from us, we will use the email address you provide to send you the communications you requested. Every marketing email we send will include a way to unsubscribe, and you can opt out at any time. We do not sell or rent your email address.

How we use your information

We use the information we collect to:

  • Operate, maintain, and improve VeteransDirectory.org
  • Provide the features you request, such as accounts and listings
  • Respond to your messages and inquiries
  • Send communications you have signed up for
  • Understand how the site is used so we can make it better
  • Protect the security and integrity of the site
  • Comply with legal obligations

How we share information

We do not sell your personal information. We share information only in these limited situations:

  • Service providers — with the third-party services described above, which process data on our behalf to operate, secure, and analyze the site.
  • Legal requirements — when we believe in good faith that disclosure is necessary to comply with the law, respond to a valid legal request, enforce our policies, or protect the rights, safety, or property of our organization, our users, or others.
  • Public listings — if you submit or claim a listing, the information in that listing (such as an organization name, website, and contact details) is intended to be displayed publicly on the directory.

How we protect your information

We take reasonable measures to protect the information we hold, including serving the site over a secure (HTTPS) connection and using security tools to guard against unauthorized access. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

Your choices and rights

You have choices about your information:

  • You can browse the site without creating an account.
  • You can control cookies through your browser settings.
  • You can opt out of Google Analytics using the tool linked above.
  • You can unsubscribe from any email communications at any time.
  • If you have an account, you can review and update your information, or request that we delete it, by contacting us.

Depending on where you live, you may have additional rights under laws such as the California Consumer Privacy Act (CCPA/CPRA) or the European Union's General Data Protection Regulation (GDPR), including the right to access, correct, or delete your personal information. To make such a request, contact us using the details below and we will respond as required by applicable law.

Children's privacy

VeteransDirectory.org is intended for a general adult audience. We do not knowingly collect personal information from children under the age of 13. If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to remove it.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

Contact us

If you have any questions about this Privacy Policy or how we handle your information, you can reach us at:

Salute Veterans Inc.
8401 Mayland Dr, Suite A
Richmond, VA 23294
Email: hq@saluteveterans.org