Plain City, OH, USA
Advanced Gauging Technologies
Advanced Gauging Technologies has an immediate need for a Field Service Technician.
This position requires providing customer service support for installed systems in 22 U.S. states, Canada and Mexico, including semi-annual inspections, maintenance checks, calibrations, system startups, customer training, service and technical assistance. Extensive travel will be required for the first six months during training. After that, two to three weeks per month will be typical, sometimes with short notice.
While not traveling, this position’s duties include the assembly and testing of new gauging systems at our facility as well as customer service support via telephone. A degree in electronics is preferred, and related experience in on-site customer service a plus.
Duties:
1) Travel
Travel to customer sites throughout North America.
2) Semi-annual service
Perform semi-annual service on isotope thickness gauges as required. This includes equipment inspection, maintenance checks, repairs, calibration, leak tests, etc.
3) Unscheduled service
Perform unscheduled service as required. This includes equipment troubleshooting and repairs.
4) Technical assistance, troubleshooting and training
Provide technical assistance, troubleshooting and diagnostics assistance and training to customers as required.
5) Product inventory
Maintain product inventory, by ensuring every item that leaves inventory for any reason is invoiced and replaced or reordered in a timely fashion.
6) Provide customer feedback
Advise management regarding customer satisfaction, product performance, etc.
7) Assemble thickness gauging systems
Assemble and test new gauging systems and sub-assemblies at our local facility as required.
8) Test components
Assist with testing and tagging of existing parts inventory as required.
9) Business growth
Make sales contacts and visits as required to help grow company sales and service.
10) Product, services and marketing recommendations
Make recommendations and assist with decisions regarding current and future products and services, and our marketing.
Compensation:
A.G.T. offers a competitive starting salary, monthly revenue sharing bonus plan, in-house fitness program, health, prescription, dental, vision and life insurance, S.I.M.P.L.E. IRA with employer match, company car, expense account, cell phone service, Costco membership and paid time off.
If you’re interested in working for a fast paced, fun company that rewards initiative, creativity and hard work, please send cover letter, resume, salary requirements and references to: Advanced Gauging Technologies, L.L.C. 8430 Estates Court, Department FST-HV, Plain City, Ohio 43064-8015, (614) 873-6770 (fax), Jobs@AdvGauging.com (email).
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