Director, Enterprise Supplier Relationship Management (Hybrid) – Veteran Jobs


At Genworth, we empower families to navigate the aging journey with confidence. We are compassionate, experienced allies for those navigating care with guidance, products, and services that meet families where they are. Further, we are the spouses, children, siblings, friends, and neighbors of those that need care—and we bring those experiences with us to work in serving our millions of policyholders each day. 

We apply that same compassion and empathy as we work with each other and our local communities. Genworth values all perspectives, characteristics, and experiences so that employees can bring their full, authentic selves to work to help each other and our company succeed. We celebrate our diversity and understand that being intentional about inclusion is the only way to create a sense of belonging for all associates. We also invest in the vitality of our local communities through grants from the Genworth Foundation, event sponsorships, and employee volunteerism.

Our four values guide our strategy, our decisions, and our interactions:

  • Make it human. We care about the people that make up our customers, colleagues, and communities.
  • Make it about others. We do what’s best for our customers and collaborate to drive progress. 
  • Make it happen. We work with intention toward a common purpose and forge ways forward together. 
  • Make it better. We create fulfilling purpose-driven careers by learning from the world and each other.


Director, Enterprise Supplier Relationship Management



Richmond, VA

Lynchburg, VA

This position is available to Virginia residents as Richmond or Lynchburg, Virginia in-office applicants with a hybrid work schedule.


For this new position as a member of the Sourcing and Supply Management team, you’ll play a leading role in managing large enterprise-wide suppliers (focusing on IT suppliers) that provide critical services to our business teams.

What you will be doing


  • Develop and implement supplier relationship management strategies and initiatives to optimize the performance and value delivered by our large technology suppliers.
  • Monitor supplier performance against established metrics and SLAs, identify areas for improvement, and develop action plans to address any issues or risks.
  • Conduct regular business reviews with suppliers to review performance, discuss improvement opportunities, and ensure alignment with strategic goals.
  • Foster strong relationships with key stakeholders and effectively communicate supplier performance and take ownership of any relevant issues or challenges.
  • Partner with Sourcing to negotiate contracts and service level agreements (SLAs) with suppliers, ensuring favorable terms and conditions that meet business objectives

Deliverables / Results

  • Key supplier performance metrics established, reviewed, and communicated, and once established, improved.
  • Ownership of these key supplier relationships
  • Ensure periodic business reviews and security assessments are completed in accordance with policy
  • Leverage lessons learned to improve management of other high-risk suppliers

What you bring

  • Bachelor’s degree in a relevant field (e.g., Business, Supply Chain, or IT). An advanced degree is a plus.
  • A minimum of 10 years of experience in supplier relationship management, preferably within the insurance or financial services industry.
  • Demonstrated expertise in managing large technology suppliers and driving successful outcomes through effective relationship management
  • Knowledge of Life and Long Term Care Insurance business processes and technology solutions is desirable, but not required
  • Knowledge of Microsoft 365 tools (e.g., Sharepoint, Teams, Outlook, Excel) a plus
  • Proven ability to drive results in a fast-paced, dynamic environment while managing multiple priorities
  • Excellent analytical and problem-solving abilities with a focus on identifying and resolving issues proactively
  • Strong negotiation and contract management skills with a proven ability to secure favorable terms and conditions.
  • Exceptional communication and interpersonal skills with the ability to effectively collaborate with cross-functional teams and build strong relationships with stakeholders


  • At this time, Genworth will not sponsor a new applicant for employment authorization for this position.

Employee Benefits & Well-Being

Genworth employees make a difference in people’s lives every day. We’re committed to making a difference in our employees’ lives.

  • Competitive Compensation & Total Rewards Incentives
  • Comprehensive Healthcare Coverage
  • Multiple 401(k) Savings Plan Options
  • Auto Enrollment in Employer-Directed Retirement Account Feature (100% employer-funded!)
  • Generous Paid Time Off – Including 12 Paid Holidays, Volunteer Time Off and Paid Family Leave
  • Disability, Life, and Long Term Care Insurance
  • Tuition Reimbursement, Student Loan Repayment and Training & Certification Support
  • Wellness support including gym membership reimbursement and Employee Assistance Program resources (work/life support, financial & legal management)
  • Caregiver and Mental Health Support Services

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