Controllership Data Analysis Manager
This position is available to Virginia residents as Richmond, Virginia in-office applicants or Lynchburg, Virginia in-office applicants or remote applicants residing in states/locations under Eastern or Central Standard Time: Alabama, Arkansas, Connecticut, Delaware, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Nebraska, New Hampshire, New Jersey, New York, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Virginia, Washington DC, Vermont, West Virginia or Wisconsin.
Do you bring a data-oriented and agile mindset to your work? Do you have a self-starter attitude that is constantly driving improvements without direction? Are you a curious individual who is always exploring information?
We are revolutionizing the analytics space in the Long Term Care Insurance industry via innovative technology, intuitive design, and creative thought leadership. We have repeatedly shown the value of the analytics team and continue to invest in our team.
Using the latest analytic tools and processes, we’re able to analyze our data to provide strategic insight leading to transformational change. To help carry us even further, we are seeking a Controllership Data Analysis Manager to join our expanding, problem-solving team, supporting our Operations functions. You will analyze quantitative and qualitative information to identify and propose solutions and controls while getting to present findings/insights to the leadership team. You’ll apply your understanding of the regulatory environment and the importance of strong processes and controls as it relates to Operations.
WHAT YOU WILL BE DOING
Oversee and monitor the application of operational risk policies, technology and tools and governance processes
Work with Claims Associates to coordinate remediation efforts. This includes monitoring claims and performing system updates
Monitor the data exchange with our external and internal data consortiums and the effectiveness of risk mitigation tools including internal controls
Source, aggregate, analyze and summarize operational risk data
Prepare analysis of operational risk exposure events, maintain documentation and proactively work to resolve
Perform back-testing for significant operational losses and support remediation
Maintain up to date Standard Operating Procedures on control processes and appropriate documentation needed for internal and external audits including (SOC1 and SOX)
Work with internal and/or external auditors, along with key business partners to help manage the audit related process; Includes coordinating meetings, developing timelines, providing sample data, or walkthroughs
Perform data analysis for targeted risk reviews, regulatory reviews, and ad hoc requests
Provide support for strategic claims projects including analysis and implementation of additional controls
Spearhead projects to ensure mitigation of risk and oversee the creation of necessary control
Conduct meetings with Senior Leadership to provide timely updates and details of work in process
MUST HAVE / WHAT YOU BRING
A bachelor’s degree in an analytical field of study such as Mathematics, Operations Research, Computer Science or Economics
5+ years of Finance, Risk, Audit or Operations Experience
Integrated problem-solving ability and a process management background
Strong knowledge of Microsoft Excel
Must be proficient in VBA, SQL, Python or SAS
A highly strategic, analytical, and curious mindset that can iteratively define relevant metrics and translate analytical insights to drive strategy, action, and recommendations
The proven ability to analyze problems from a quantitative and qualitative standpoint and think critically to formulate conclusions and recommendations
Excellent written and oral communication and the ability to reach consensus in a win-win style
Ability to multitask with capacity to organize and prioritize workload within a complex environment with competing and subtle resource demands
NICE TO HAVE
Business Objects/Spotfire/Power BI experience
Operations experience specifically LTC Claims or Contact Center
Genworth product and process knowledge
Experience doing data mining in CLOAS/Mainframe
WHAT WE OFFER
Opportunity to have real impact on the lives of the people we serve
Opportunity to work on challenging and rewarding projects
Opportunity to give back to the communities where we live
Competitive benefits including:
Medical, Dental, Vision, Flexible Spending Account options beginning your first day
Generous Choice Time Off Policy
12 Paid Holidays
40 hours of volunteer time off
401K Account with matching contributions
Tuition Reimbursement and Student Loan Repayment
Paid Family Leave
Child Care Subsidy Program
Genworth Financial, Inc. (NYSE: GNW) is a Fortune 500 holding company focused on empowering families to navigate the aging journey with confidence, now and in the future. Headquartered in Richmond, Virginia, Genworth provides guidance, products, and services that help people understand their caregiving options and fund their long-term care needs. Genworth is also the parent company of publicly traded Enact Holdings, Inc. (Nasdaq: ACT), a leading U.S. mortgage insurance provider. For more information on Genworth, please visit https://www.genworth.com/. From time to time Enact separately releases financial and other information about its operations. This information can be found at https://ir.enactmi.com/.
The mission of Genworth’s US Life business is to efficiently keep our promises to our customers and their families and to lead the industry forward to solve the nation’s long term care crisis.
We know we can’t deliver on our mission unless we deliver for our employees. That’s why we’re committed to creating a work environment that fosters diversity, inclusion, camaraderie, rewarding work, community involvement, and a focus on our employees’ well-being. We know each employee contributes in their own unique way and we’re dedicated to supporting every one of them to help them reach their full potential.
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