2525 Northwest Wilson Street, Portland, OR, USA
SERVPRO of Southwest Portland
SERVPRO® of Southwest Portland, Reconstruction Project Manager
Do you love helping people through difficult situations?
Are you looking for an opportunity to grow professionally and lead a team?
Then, don’t miss your chance to join our Franchise as a new Reconstruction Project Manager. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened”!
This is the entry level to a new expansion of SERVPRO of Southwest Portland and for the right person could lead to the division manger role and up.
Our Franchise is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, enjoys supervising others, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations? Then you may be our perfect hero!
As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow.
Primary Responsibilities
1. Customer Satisfaction
a. Be responsible for customer service and management of the customer experience.
b. Manage all warranty activities.
2. Project Initiation
a. Evaluate and sell projects.
b. Educate customers on process.
3. Project Planning
a. Identify and document project scope of work.
b. Maintain customer and client communications.
c. Review estimates.
d. Obtain customer and client agreement on scope and estimate.
e. Ensure proper permits are acquired.
4. Project Execution
a. Review budgets.
b. Create project schedule and timeline.
c. Identify and qualify subcontractors and resource providers.
d. Negotiate terms and set expectations with customers and clients.
Necessary Experience and Skill Set
· Superb customer service track record
· Effective written and oral communication
· Intermediate math skills
· Experience in restoration and/or construction preferred
Formal Education/Training
· High school diploma/GED
· Project Management Professional (PMP) certification preferred
Physical and Work Environment Requirements
Walking and/or standing throughout the day. Frequent driving and sitting. Occasionally climbing ladders. The employee is occasionally exposed to extreme conditions such as heat. The noise level in the work environment and jobsites can be loud.
Normal Working Hours, Additional Working Hours, and Travel Requirements
This is a full-time position, working 7:00 a.m.–5:00 p.m., Monday–Friday, 45 hours per week. This position frequently requires long hours, working on-call, and weekend work. Travel is required and is primarily local. However, some out-of-area and overnight travel may be expected.
Pay Rate
Starts at $22-28/hour based on experience, with possibility of overtime pay and increases based on merit.
Please visit our website, www.servprosouthwestportland.com, for additional information.
SERVPRO® of Southwest Portland is an EOE M/F/D/V employer
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